Shipping Information

Shipping Policy – Handmade To Your Door

Every order from Wood Art Gallery is handmade to order in our Brampton, Ontario workshop before it ships. Here is everything you need to know about production times, shipping timelines, and delivery options

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Ships Canada-Wide

Ships to USA

📍 Free Local Pickup — Brampton

    3–5 Days

Production Time

Every piece is handmade to order in our Brampton workshop before it ships

5–10 Days

Canada Shipping

After production — shipped to all Canadian provinces with tracking

7–15 Days

USA Shipping

After production — shipped to all continental US states with tracking

Our Products Are Handmade to Order

Unlike mass-produced stores, every product at Wood Art Gallery is built by hand in our Brampton, Ontario workshop after you place your order. We do not keep pre-made stock. This means your piece is freshly crafted, personalized to your specifications, and made with real care — but it does require a production period before it can ship.

Please Plan Ahead

Your total delivery time = Production Time + Shipping Time. For example, a Canadian order could take 8–15 business days from order to delivery. For gifts or special occasions, we recommend ordering at least 3 weeks in advance.

Free Local Pickup — Brampton, Ontario

If you are located in Brampton or the Greater Toronto Area, you are welcome to pick up your order directly from our workshop at no shipping cost.

How Local Pickup Works

Step 1: Select “Local Pickup” at checkout — shipping cost is automatically removed.
Step 2: We build your handmade order — takes 3–5 business days.
Step 3: Once your order is ready, we contact you by email or phone to arrange pickup.
Step 4: Come pick up your piece from our Brampton, Ontario workshop at a time that works for you.

📍 Pickup Address: 61 Groveland Crescent, Brampton, Ontario
📞 Phone: (686) 492-1044

Worldwide Shipping — Contact Us for a Quote

We are happy to ship our handmade wooden decor internationally. Shipping costs and timelines for international orders outside Canada and the USA vary significantly by country. Please contact us before placing your order so we can provide you with an accurate shipping cost and estimated timeline for your specific location.

Get a Worldwide Shipping Quote

Email us at info@woodartgallery.ca or call (686) 492-1044 with the items you are interested in and your delivery country. We will get back to you within 1 business day with a shipping quote and timeline.

Rush Orders — Contact Us First

Need your handmade piece sooner than our standard 3–5 day production time? We do our best to accommodate rush orders depending on our current workload.

Important — Contact Us Before Placing a Rush Order

Rush order availability and timelines depend on our current production schedule. Please contact us at (686) 492-1044 or info@woodartgallery.ca before placing your order so we can confirm whether we can meet your deadline and give you an accurate timeline. Do not place a rush order without speaking with us first.

Customs, Duties & Import Taxes

Orders shipped within Canada are not subject to customs duties. For orders shipped to the United States and international destinations, any applicable customs duties, import taxes, or brokerage fees are the responsibility of the buyer. These charges are set by the destination country’s customs authority and are not controlled by Wood Art Gallery.

We recommend checking with your local customs office if you have questions about potential import fees before placing your order

Questions About Your Order?

We are happy to help with shipping questions, rush orders, or worldwide shipping quotes